Refund & Returns Policy

1. Overview

At Night Mode Glasses, we strive to ensure customer satisfaction with our digital products. Due to the nature of digital goods, our refund and return policy differs from traditional physical products. Please read the following policy carefully before making a purchase.

2. Eligibility for Refunds

We offer refunds under the following conditions:

  • If the digital product is defective or not as described.
  • If you did not receive the product due to a technical issue on our end.
  • If you mistakenly purchased the same product multiple times.

We do not offer refunds for:

  • Change of mind after purchase.
  • User error (e.g., incorrect email entered, failure to access the product due to personal device issues).
  • Failure to read product descriptions before purchasing.

3. Refund Request Process

To request a refund, follow these steps:

  1. Contact us at [email protected] within 7 days of purchase.
  2. Provide your order details (order ID, purchase email, and date of purchase).
  3. Explain the reason for the refund request with relevant proof (e.g., screenshots if applicable).
  4. Our team will review your request and respond within 3-5 business days.
  5. If approved, the refund will be processed within 5-10 business days to your original payment method.

4. Exchanges & Product Support

  • If you experience technical difficulties accessing the product, contact us first before requesting a refund.
  • In some cases, we may offer a replacement or fix the issue instead of a refund.

5. Chargebacks & Disputes

If you initiate a chargeback without first contacting us for resolution, we reserve the right to dispute the claim. We encourage customers to communicate with us to resolve any issues fairly.

6. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on our website and will take effect immediately upon publication.

7. Contact Us

For any questions regarding our Refunds and Returns Policy, contact us at:

We appreciate your trust in Night Mode Glasses and are committed to providing quality digital products!